Spore Siege · Support
Support.
Help with Spore Siege — directly from the people who built it. No ticket queues, no tiers: you reach the studio itself.
A good report
What to include.
Four things turn a vague “it’s broken” into something we can act on the same day:
The product and version
Which game it is (Spore Siege), and its version, shown on its App Store or Google Play page.
The environment
Your device and OS version — iPhone 15 on iOS 19, a browser and its version.
Expected vs. actual
What you expected to happen, and what happened instead.
Evidence
A screenshot or short recording, if you can — it usually settles the question.
Questions
Support, answered.
How fast will I get an answer?
Expect a reply within a couple of days. For something urgent, call +1 (561) 782-2041 — the phone line is available 24/7.
How do I play?
Tap HOW TO PLAY on the main menu for the story, the full rules and why the game plays the way it does. PLAY THE TUTORIAL on that screen replays the guided first match at any time. In short: drag from your green colony to send spores, tap LOCK IN, and watch every order play out at once.
What is free, and what does the Full Game add?
Free: the tutorial, all 8 Easy dishes and the Four Corners skirmish. The Full Game is a single one-time purchase that unlocks the 7 Medium and 5 Hard dishes, plus every dish added in future updates. There are no ads, no subscription and no timers.
I bought the Full Game. How do I get it back on a new device or after reinstalling?
Sign in to the same Apple ID or Google account you bought it with, open the game, tap UNLOCK FULL GAME (or any locked dish) and choose RESTORE PURCHASE. On Android the purchase is usually picked up automatically when the game starts.
How do I get a refund?
Refunds are handled by the store you bought from. App Store: request one at reportaproblem.apple.com. Google Play: open your order history or follow Google Play’s refund policy. If something went wrong with the purchase itself, email us and we will help.
How do I report a bug?
Email hello@driftmoth.com with your device and OS version, the dish you were playing, what you expected, and what happened instead. A screenshot or short recording usually settles the question.
Where is the privacy policy?
Right here. The short version: Spore Siege collects no data, and the optional purchase is handled entirely by Apple or Google.
I lost my progress. Can you restore it?
Progress is saved only on your device, so we cannot see or restore it. If you reinstall without a device backup, progress starts over; with an iCloud or Google backup it comes back with the backup. A Full Game purchase is never lost: restore it as described above.
How do I turn off sound or vibration?
Use the SOUND button on the main menu. On Android, the VIBRATE button turns haptics on or off. To start completely fresh, uninstall the game or clear its storage in your device settings.