Kip: Caffeine Courier · Support
Support.
Help with Kip: Caffeine Courier — directly from the people who built it. No ticket queues, no tiers: you reach the studio itself.
A good report
What to include.
Four things turn a vague “it’s broken” into something we can act on the same day:
The product and version
Which app it is, and its version — shown in the app’s settings.
The environment
Your device and OS version — iPhone 15 on iOS 19, a browser and its version.
Expected vs. actual
What you expected to happen, and what happened instead.
Evidence
A screenshot or short recording, if you can — it usually settles the question.
Questions
Support, answered.
How fast will I get an answer?
Expect a reply within a couple of days. For something urgent, call +1 (561) 782-2041 — the phone line is available 24/7.
How do I report a bug?
Email hello@driftmoth.com with your device and OS version, where you were in the game, what you expected, and what happened instead. A screenshot or short recording usually settles the question.
Where is the privacy policy?
Right here — the short version is that Kip: Caffeine Courier collects no data at all.
I lost my progress — can you restore it?
Progress is saved only on your device. If you reinstall without a device backup, progress is gone; with an iCloud or Google backup it comes back with the backup.
How do I start over or turn off vibration?
Sound and haptics can be toggled in the game’s Settings. To start completely fresh, uninstalling the game (or clearing its storage in your device settings) removes all local data.
Does the game cost anything?
No. The game is free and has no in-app purchases.