Domivio · Support

Support.

Help with Domivio — directly from the people who built it. No ticket queues, no tiers: you reach the studio itself.

EMAIL

Write to us

hello@driftmoth.com — expect a reply within a couple of days.

PHONE

Call the studio

+1 (561) 782-2041 — the phone line is available 24/7 for urgent issues.

ELSEWHERE

Find us

Telegram and GitHub — for quick messages and public code.

A good report

What to include.

Four things turn a vague “it’s broken” into something we can act on the same day:

The product and version

Which app it is, and its version — shown in the app’s settings.

The environment

Your device and OS version — iPhone 15 on iOS 19, a browser and its version.

Expected vs. actual

What you expected to happen, and what happened instead.

Evidence

A screenshot or short recording, if you can — it usually settles the question.

Questions

Support, answered.

How fast will I get an answer?

Expect a reply within a couple of days. For something urgent, call +1 (561) 782-2041 — the phone line is available 24/7.

How do I report a bug?

Email hello@driftmoth.com with the app name and version, your device and OS version, what you expected, and what happened instead. A screenshot or short recording usually settles the question.

Where is the privacy policy?

Right here — the short version is that Domivio collects no data at all.

I lost my content or progress — can you restore it?

Your data lives only on your device; we never receive it, so we cannot restore it for you. If you back up your device (iCloud or Google backup), restoring that backup restores the app’s data. Otherwise, reinstalling starts fresh.

How do I delete my data?

Everything the app stores is on your device. Uninstall the app, or clear its storage in your device settings, and it is gone.

Does the app cost anything?

No. The app is free and has no in-app purchases.

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